FAQ’s

Q. Can I pay my bill online?

A. Yes!  Just use this link to Pay Now

*Be aware that all credit/debit payments have a minimum fee of $2.00 based on your bill amount.

 

Q.  Can I pay my bill over the phone?

A.  Yes!  Simply have your account information ready and call 1-844-371-3582 or call our office number at (479) 474-3365.  Credit and debit payments do have a minimum fee of $2.00 based on your bill amount.

 

Q. What forms of payment are accepted?

A. We accept credit, debit, cash, check, money order and we provide auto draft in which your payment is taken from your bank account directly each month.  You can limit the payments to a certain maximum amount which will prevent us withdrawing more money than you are comfortable with in case of unusually high bills.  If a bill ever exceeds your maximum withdrawal amount, we will call to inform you before withdrawing from your account.  There are no fees for our auto draft, but credit and debit payments have a minimum fee of $2.00 based on your bill amount.

 

Q.  Does Cedarville Waterworks give discounts for filling up swimming pools?

A.  No, we do not.

 

Q.  Where are you located?

A.  Our address is 8941 Hwy 59 in Cedarville.  We are located just north of the Cedarville Post Office on the opposite side of the road at the corner of Hwy 59 and Thompson Lane.

 

Q.  Will you send someone out to mark my  private water lines?

A. No not private lines, but when you require any utility lines to be marked, dial 1-800-482-8998 or simply dial 811.  This is the Arkansas One-Call System that alerts all utility companies to mark their lines at your location.  If you damage a line after failing to call this number, you will be responsible for repair costs.